At Jake’s Amish Furniture, our goal is to exceed your expectations and ensure your satisfaction with every purchase. Your furniture is more than just a product—it’s an heirloom crafted with care, and we are committed to delivering it to you in pristine condition. Below are our updated delivery terms:
Standard Rate: $2.00 per loaded mile, with a minimum charge of $100 per room.
Setup Fee: An additional $30 for extralarge or awkward items or placement on a second floor.
Friday/Sunday Deliveries: A $60 convenience fee applies.
Fuel Surcharge:
Long Distance Deliveries: For deliveries exceeding 250 miles, additional costs for tolls and hotel stays may apply.
Note: Delivery charges, fuel surcharges, and other fees are subject to change without notice.
All items are blanket-wrapped and securely packaged to ensure they arrive undamaged.
Most items are delivered preassembled. For certain pieces like table pedestals, legs, or mirrors, minor assembly may be required using basic tools (e.g., Phillips screwdriver, wrench, or socket).
While rare, damage may occasionally occur during transit. In such cases:
All carriers are fully insured for your peace of mind.
Prefer to pick up your furniture? You can collect your order at our Orrville, OH location at 1255 Kidron Rd during the following hours:
Please bring a vehicle large enough for your order, along with moving blankets, straps, or bungees to ensure safe transport.
Important Notes
Private Shippers: Customers using private shippers must arrange and pay for shipping independently.
Delivery Timeframes: Delivery wait times are typically 2–4 weeks but may vary due to unforeseen delays. We appreciate your patience.
Warranty
Jake’s Amish Furniture guarantees all furniture is:
If any issues arise, Jake’s Amish Furniture will repair, replace, or remove defective products at no additional cost.
Order Terms
Down Payment: 20% for standard pieces, 50% for custom pieces.
Material Cost Adjustments: Price increases in materials may be passed on to the customer before delivery.
Storage Fees
Completed orders not picked up within two weeks of notification will incur a $50 storage fee per item, billed monthly.
Cancellations
Canceled orders incur a restocking fee:
30% for standard pieces.
70% for custom pieces.
Jake’s Amish Furniture reserves the right to cancel orders with a full refund of any deposits.
These Terms and Conditions constitute a legally binding agreement between Jake’s Amish Furniture and the buyer.
We are dedicated to ensuring your furniture arrives in perfect condition and look forward to helping you create a home filled with timeless beauty. If you have any questions, please contact us directly.
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